1. Introduction

At ISA Collective Pty Ltd (“ISA”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Definitions

“Personal Information” means information or an opinion that identifies an individual, or from which an individual is reasonably identifiable, whether true or not and whether recorded in a material form or not.

“Sensitive Information” includes details such as an individual’s racial or ethnic origin, political opinions, religious beliefs, membership of a trade union, criminal record, or health information.

3. What We Collect

We do not collect sensitive information unless required or authorised by law, or with your explicit consent.

4. Cookies and Tracking Technologies

You can manage or disable cookies in your browser settings. Disabling cookies may affect your website experience.

5. How We Collect Your Information

We may also collect information from third parties (e.g., consultants or platforms) and will take reasonable steps to notify you when this occurs.

6. Purpose of Collection

7. Direct Marketing

By using our website, you consent to receiving marketing content.

8. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, we will securely destroy, de-identify or anonymise your data.

9. Data Security

We take reasonable steps to ensure the security of your information from misuse, interference, unauthorised access, modification or disclosure. Access is restricted to authorised personnel only.

10. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe in accordance with APP 12 and 13.

11. IP Address and Analytics

We may collect and analyse IP addresses to understand the general location of users and enhance user experience. This data is primarily used for analytical and optimisation purposes.

12. Third-Party Services

We may use trusted third-party services (e.g., web hosting, analytics, email marketing) to assist in providing our services. These providers are bound by confidentiality and data protection obligations.

13. Complaints

If you believe we have breached your privacy rights, please contact us. We will investigate all complaints and respond in writing. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Your Choices

You can opt out of cookies, adjust browser settings, or unsubscribe from marketing at any time by contacting us directly.

15. Transparency

ISA Collective Pty Ltd values transparency. We do not sell your personal information and only share data with trusted service providers necessary to deliver our services.

16. Updates to This Policy

This Privacy Policy may be updated periodically. The most current version will be available on our website with the effective date clearly shown.

17. Contact Us

ISA Collective Pty Ltd

Email: admin@isacollective.com.au

Phone: (07) 3096 0472

Website: www.isacollective.com.au